Here are our frequently asked questions, however if you have any other questions around our products please reach out to our support at info@totalderma.com

What age should I be to use Mad Hippie?

Cosmetics: Mad Hippie cosmetics are designed to work with all age groups.

Skin Care:  Mad Hippie's skin care products have rejuvenating properties, meaning they work well for aging skin.  With that being said, products like our serums can also be great for younger skin and helping maintain a smooth complexion.

As one ages, their skin stops producing as much oil (sebum) and this leads to drier, more wrinkle-prone skin.  Because of this, many of our moisturizers, such as our creams, are designed for more mature, drier skin, and its specific needs.


How many coats of mascara should I use? What is the ideal way to apply Mad Hippie mineral mascara?

Mad Hippie mascara is formulated with versatility in mind. Applying just a couple of coats creates a soft, naturally pigmented lash. To create a dramatic lash with maximum length and curl, use Mad Hippie eyelash curler to curl eyelash and then apply several coats of mascara until the desired result is achieved. Formula is created to layer without flaking or clumping!


Is there a purging/adjustment period for the skin care products?

It really depends on the individual and the product being used.  Some people will start benefiting right away from our products, while others will go through a short adjustment period or purge as their skin adjusts to their new routine.  We always recommend users stick with the products for at least a month.  As with any skin care products, it takes approximately three months to start seeing the full effect of the products, though most will see marked results after the first month.  If battling skin discoloration, wearing a physical blocking sunscreen and/or protective clothing is vital as the sun tends to re-darken discoloration.

*Please note if potentially allergic to a product we always recommend discontinuing use


What shade of concealer am I and how do I find the right shade for me?

Concealer shades are intended to work for a variety of skin tones because they are fairly translucent and compliment natural skin pigments. If you want to create your own custom shade, you can buy a Concealer Duo to custom blend your own shade. Once applied, the concealer melts into the skin to provide a natural, soft matte finish without caking.


What is the right way to apply Mad Hippie concealer?

We always recommend beginning by cleansing and priming the skin as make-up applies beautifully to clean, hydrated skin. We love to prime the skin with Vitamin C Serum and Antioxidant Facial Oil before following with concealer. To prime the skin, mix a dime sized amount of Vitamin C Serum with 2-3 drops of Antioxidant Facial Oil and massage into the skin to fully hydrate. Can be used as a light foundation for a natural, full coverage look. Can also be used as an under eye discoloration corrector or spot corrector for blemishes and discoloration.


Are there any concerns with the sun and the citrus essential oils used in Mad Hippie products?

There's a lot of misinformation out there regarding citrus essential oils.  Cold expressed citrus essential oils can be sun sensitizing due to the content of bergapten in the essential oil.  Bergapten itself is too large to pass through steam distillation though, making steam distilled citrus essential oils not of concern, particularly in the extremely low concentrations used in skin care products, usually around the 0.01 - 0.1% range.  Mad Hippie only uses steam distilled or bergapten-free essential oils in our products. 


Can I use the Vitamin A Serum or Exfoliating Serum during the day?

Anytime you exfoliate (whether it is with a scrub, alpha hydroxy acids, a cleansing brush, etc.) you should be extra diligent about protecting your skin from the sun as you are revealing new skin cells that are more susceptible to damage. We recommend either our Exfoliating Serum or Vitamin A Serum be used at night and sunscreen and a hat be used during the day to protect the skin.


Are your products cruelty-free?  Vegan?

All of our products are certified cruelty-free & vegan, except for our SPF which features a little bit of beeswax. Many vegans are fine with beeswax, but we understand and respect that it is a personal choice :)


How do I get the best results from my skin care products?

A major difference between people who get great results from their skin care products and those who do not is how well they rub them into their skin.  When rubbing skin care products in though it is essential to be very gentle and to not pull or tug on the skin. Instead, use more of a gentle upward massaging motion helping the actives fully penetrate without stretching or pulling the skin.


How do I apply Cheek and Lip Tint?

For a subtle glow, gently press clean fingertips or an applicator into the Cheek and Lip Tint until a very small amount of pigment is on your fingertips and gently apply to the apples of the cheeks and the lips. For a bold lip, layer Cheek and Lip Tint until the desired color is reached. You can also use a lip brush to apply to lips and a beauty sponge to apply Cheek and Lip Tint to the apples of the cheeks if you prefer not to use clean fingertips for application.  All Cheek and Lip Tints can be mixed and matched to create a near infinite palette of new colors!


My Cheek and Lip Tint got harder in the cold weather, how do I apply it?

The Cheek and Lip Tints are formulated without the use of synthetic waxes, silicone or petroleum products like petrolatum. If it gets cold, the natural plant waxes that we use may harden a bit but they are easily and quickly softened by the fingertips. To soften, gently press finger tips to the cheek and lip tint to warm a moment and then apply.


Is the form of aloe vera you use on the Prop 65 list?

There is often confusion about what ingredients require this warning, for example, aloe vera shows on California's Proposition 65 list, but this is only non-decolorized aloe vera.  Mad Hippie only uses decolorized aloe vera, which is not on the Prop 65 list.  Please contact us if you have any questions as we are here to help.

Please note some large websites that sell thousands of products put Prop 65 warnings on all of the listings they sell regardless of whether the products have ingredients featured on the list.


Are your products GMO Free?



Are Mad Hippie products suitable for acne prone skin?

While all Mad Hippie products are non-comedogenic, our serums are a must for acne prone skin, particularly the vitamin C serum, which can be used morning and night (if not using any other serum).

The vitamin A serum or exfoliating serum can be added at night, starting these serums every other night until skin adjusts (the vitamin A serum, in particular, can have a brief adjustment period).


Should I get multiple products?

Mad Hippie products are designed to be used in conjunction.  Coupling a few products brings the best results.


I have skin discoloration, what skin care products are best for reducing its appearance?

If you have discoloration from sun damage, the hydrating nutrient mist, vitamin C serum, vitamin A serum & exfoliating serum are the best options for reducing its appearance.  Use the hydrating nutrient mist in the morning followed by the vitamin C serum.  At night simply use the exfoliating serum or vitamin A serum.  Make sure to rub all products in well to ensure they fully penetrate the skin.  Serums can be followed by a moisturizer.

It is essential to wear a physical blocking sunscreen daily on the discolored areas.  It is possible to lighten the appearance of the discoloration, but much of the discoloration tends to return if out in the sun for long periods of time.


I have rosacea, are Mad Hippie products safe to use?

We recommend the hydrating nutrient mist, vitamin C serum & face cream.  Apply the mist, follow with vitamin C serum, then finally face cream.  Avoid the exfoliating serum as alpha hydroxy acids can cause flare ups for those with rosacea.

*Mad Hippie products are not considered a cure for rosacea.


How long does it take to start seeing the effects of Mad Hippie?

The majority of what we consider to be skin aging is actually sun damage that we accumulate over our lifetime. Utilizing natural antioxidants & safe ingredients to minimize the appearance of this damage is an effective and safe means, but one should not expect overnight results.  Instead expect to see marked improvements in 30-60 days, with the full results taking 90+ days.   With continued use, you can keep your skin looking beautiful regardless of your age.


What is the difference between the exfoliating serum and vitamin A serum?

Great question!  While both are exfoliants, they work in different ways.   Some people prefer alpha hydroxy acids, while some prefer vitamin A.  It’s really hard to say which exfoliant is best for you, as each person’s skin type varies some.   While traditionally vitamin A is more drying than alpha hydroxy acids, our vitamin A formulation is not overly drying. 

Those with rosacea should normally avoid using the exfoliating serum.


Can I use the vitamin A serum & the exfoliating serum?

It’s probably not necessary as both work to exfoliate the skin, but for those who would prefer to use both, stagger the two products from night to night (ie. exfoliating serum one night, vitamin A serum the next).  Or, use one product for 3-4 weeks, then switch to the other.  We normally recommend to not layer these two products on top of each other as it could cause irritation and increased skin sensitivity due to over-exfoliation.


Can I use Mad Hippie while pregnant?

We always recommend consulting with your health care provider about any products that will be used during pregnancy and nursing to make sure that they do not have any concerns.

We normally advise against using the vitamin A serum during pregnancy and nursing.   


What order should I use my skin care products in?

A.M: Wash with lukewarm water and Cream Cleanser, gently pat dry. Apply Hydrating Nutrient Mist to moist skin. Next, mix Vitamin C Serum + Antioxidant Facial Oil together in the hand and apply together, rubbing in well.  Lastly, add SPF.

P.M: Wash with lukewarm water and Cream Cleanser, or oil cleanse with our Cleansing Oil.  Next, choose one of our nighttime serums (either the Exfoliating Serum or Vitamin A Serum). Follow with Eye Cream, Face Cream, and, lastly, the Antioxidant Facial Oil.

Please note this is just a recommendation.  Some people with dryer skin use the creams 2 x daily, so feel free to experiment with what works best for your skin.  Traditionally, skin care products are recommended to be used in the order of thinnest to thickest, with water-based products being used before oil-based (all Mad Hippie products are water-based besides our oils).


Are your face cream and eye cream bottles BPA-free?

Our airless pumps are made with plastic resin that has no added BPA.


Where should I keep my Mad Hippie products?

Mad Hippie products can be kept at room temperature wherever you would like.  Avoid keeping your products in the heat or exposed to UV rays though.


How do I carry Mad Hippie in my store or website?

Contact us directly!


Just a click away from healthy skin!